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The first two weeks

Your side is three short steps. Ours is everything else.

This is the whole process. Nothing else lands on your plate.

  1. 1

    Day 1You

    Tell us what you need

    A 15-minute call about the work, your tools and the hours you want covered.

  2. 2

    Day 1 to 2We

    Write the role with you

    We send a short role description and a price. You approve it and pick hourly or a flat monthly rate.

  3. 3

    Within 5 business daysYou

    Meet your candidates

    Interview 2 to 3 trained people and pick the one you like. No setup fee.

  4. 4

    Week 1We

    Set up and train

    Your operations manager sets up access, writes the checklists with you and starts your hire on first tasks with daily check-ins.

  5. 5

    Week 2You

    Hand over the work

    Your hire takes the full workload. You get one weekly check-in and tell us what to adjust.

A BB Virtual operations manager at her desk
Operations managerYour one point of contact

What your manager does for you

  • Sets up your hire's access and writes the checklists with you
  • Assigns and prioritizes the work each week
  • Checks the quality of the work
  • Handles your feedback and any change you want
  • Covers sick days and holidays with a trained backup
  • Replaces your hire at no cost, any time

You have one point of contact. You never have to have the hard conversation.

No hard conversations

If something isn't right, it gets fixed

You tell your manager once. Fixing it is our job, not yours.

Tell your manager.

Your manager coaches your hire and adjusts the instructions.

Free replacement.

If the fit isn't right, we replace your hire at no cost.

One point of contact.

You never have to chase anyone. Your manager owns the fix.

Set up to show up

How your team works day to day, so nothing stops at their end.

Company laptops onlyNo personal devices touch your work.
Battery backupEvery workstation runs through power cuts.
Your business hoursYour team works your hours, in your time zone.
You control accessA password manager, and you can remove access any time.
Frequently asked questions

Questions about how it runs

Still not sure? Ask us on a 15-minute call and we'll give you a straight answer.

No. Your operations manager does. You send the work and give feedback.

A trained backup covers your work.

Company laptops only, a password manager, and you can remove access any time.

Every workstation has battery backup, so the work keeps going.

Start with a 15-minute call

We'll map out the role, the price and a start date with you.

Book a 15-minute call